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GCR POS — Services Mode (Appointments)

Operating guide for appointment-based service businesses (salons, barber shops, spas): agenda, check-in, walk-ins, appointment checkout and commissions.

note

Administrative features live in the Back Office & Settings manual. Appointments can also originate from the online storefront (Bookings) and land in the same agenda.

1. Logging in​

PIN screen

Type your PIN and confirm (same as the other modes).

2. The Services home​

Services home

  • Atender Cliente (Serve customer): Calendario (day view), Check-in Rápido (quick check-in), Walk-in (customer without an appointment) and Venta Rápida (direct quick sale).
  • Operations Options: Back Office, Operations (register), Open Tickets (open checks) and Horarios (schedules).
  • Employee Options: Add Tips, Check In (time clock), Mi Agenda (the employee's own appointments) and Comisiones (commissions).
  • Left panel: today's appointments, next appointment, walk-ins, active staff, and the register shift status.

3. The agenda (Citas)​

3.1 Agenda view​

Day agenda

  • Tabs Agenda / Cobros / Editor.
  • Filters by day/week, text, status (Pending approval, Scheduled, Confirmed, Check-in, In progress, In checkout, Completed, Cancelled, No-show) and staff.
  • Each appointment shows time, service, customer, staff, price and status. The row menu ⋮ advances the status (confirm, check-in, start, send to checkout, complete, cancel).

The Week view shows the full calendar:

Weekly agenda

3.2 Creating or editing an appointment (Editor)​

Appointment editor

New appointment: customer (searchable), assigned staff, date/time and duration, main service, extra POS charge lines, deposit (when a prepayment is required) and notes. Guardar y POS saves and opens the checkout immediately; Guardar just schedules it.

3.3 Appointment payments (Cobros)​

Cobros

The Cobros tab summarizes the day's money: Expected, Collected, Balance, Pending prepayments and In checkout, and per appointment shows expected / prepaid / collected / balance. Use it to find appointments with an outstanding balance or applied deposits.

4. Typical daily flow​

  1. Customer arrives → Quick check-in (or check-in from the agenda).
  2. Staff serves (the appointment moves to In progress).
  3. When done → In checkout: the appointment builds its ticket with the services and goes to the standard POS payment screen (tips included).
  4. Paid → Completed. If the customer never showed → No-show.
  • Walk-in creates a visit without a prior appointment (pick service and staff).
  • Venta Rápida opens the direct sale screen (retail items).
  • Open Tickets lists open, unpaid checks.

5. Commissions and personal agenda​

Commissions

  • Comisiones shows today's commissions for the current employee, computed from the services assigned to them.
  • Mi Agenda filters the calendar to the signed-in employee.
  • Horarios manages staff schedules.

6. Deposits and online bookings​

  • When an appointment requires a deposit, the prepaid amount (for example from the online booking page) appears as Prepago and is subtracted from the balance at POS checkout.
  • Online bookings arrive as Pending approval and are confirmed from the agenda.

7. Register, reports and settings​

Cash shifts, X/Z, Operations, Back Office (customers, products, users, attendance) and Settings work the same as in every other mode — see the Back Office & Settings manual.